Last Updated: [Insert Date]
Welcome to Hoka Store by Trav’s Outfitter! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from shoptravsoutfitter.com, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 License to Use
We grant you limited permission to access and make personal use of our website for purchasing athletic, outdoor, and professional gear.
1.2 Restrictions
You agree not to:
- Reproduce, duplicate, or copy any content without express written permission
- Use the site for any commercial purpose without authorization
- Use any data mining or extraction methods
- Circumvent any security features
1.3 Intellectual Property
All content on this site, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in describing our athletic, biker, casual, cowboy, hunting, and outdoor products. However, we do not warrant that descriptions are complete or error-free.
2.2 Product Availability
All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.
Note on Hygiene Products:
For health and safety reasons, certain items (orthotics, hats & gloves, used hunting/fishing gear) cannot be returned unless defective.
3. Orders and Payments
3.1 Order Acceptance
Your order represents an offer to purchase which we may accept or decline at our discretion. We reserve the right to:
- Limit or cancel quantities purchased per person/household
- Reject orders from dealers or resellers
- Refuse service to anyone at any time
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you’re authorized to use the payment method.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time without notice, though we will honor the price at the time your order is placed.
4. Shipping Policy
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.3 Shipping Restrictions
We ship worldwide except to some Asian countries and remote regions. International customers are responsible for any customs fees.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery. To be eligible:
- Items must be unused with original tags
- Original packaging must be intact
- Proof of purchase is required
5.2 Return Process
- Contact us within 15 days at [email protected]
- Wait for Return Merchandise Authorization (RMA)
- Ship items to: Hoka Store Returns, 2626 Pyramid Valley Road, Wellman, US 52356
Customers are responsible for return shipping costs unless the return is due to our error.
5.3 Refunds
Refunds are processed within 3-5 business days of receiving your return. Original shipping fees are non-refundable unless the return results from our error.
5.4 Exchanges
We exchange items for different sizes/colors if available. If your desired item is unavailable, we’ll process a refund.
6. Customer Responsibilities
6.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality of your credentials and restricting access to your device.
6.2 Accurate Information
You must provide current, complete, and accurate information for all transactions.
6.3 Prohibited Conduct
You agree not to:
- Use false or misleading information
- Interfere with site operations
- Attempt unauthorized access to any system
- Engage in fraudulent activity
7. Limitation of Liability
Hoka Store by Trav’s Outfitter shall not be liable for:
- Any indirect, incidental, or consequential damages
- Errors or omissions in product information
- Delivery delays beyond our reasonable control
- Customs fees or import regulations in your country
Our maximum liability shall not exceed the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by the laws of the State of Iowa, without regard to conflict of law principles.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance.
10. Contact Information
For questions about these Terms:
Hoka Store by Trav’s Outfitter
2626 Pyramid Valley Road
Wellman, US 52356
Email: [email protected]
Phone: [Insert Customer Service Phone Number]
Thank you for choosing Hoka Store by Trav’s Outfitter for your athletic and outdoor gear needs!
