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At Hoka Store by Trav’s Outfitter, we value the trust our global community of adventurers, athletes, and outdoor professionals places in us. This Privacy Policy explains how we collect, use, protect, and share information when you use our website (shoptravsoutfitter.com) or interact with us.

1. Information We Collect

To serve our active lifestyle customers worldwide, we collect:

  • Personal Information: Name, email, shipping/billing address, phone number, and payment details when you make purchases of our athletic, outdoor, or professional footwear and apparel.
  • Transaction Data: Purchase history, products viewed, and payment method preferences (Visa, MasterCard, JCB, PayPal).
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).
  • Usage Data: How you navigate our site, which products (athletic gear, hunting equipment, orthotics, etc.) you view, and interactions with our content.

2. How We Use Your Information

We use your data to:

  • Process orders for our performance footwear and outdoor gear
  • Provide secure payment processing through our PCI-DSS compliant gateways
  • Offer personalized recommendations based on your activity (running, hiking, biking, etc.)
  • Improve our product offerings for athletes and outdoor enthusiasts
  • Communicate order confirmations, shipping updates, and customer service
  • Prevent fraud and enhance website security
  • Comply with legal obligations

3. Data Sharing & Disclosure

We may share information with:

  • Payment Processors: Visa, MasterCard, JCB, PayPal to complete transactions
  • Shipping Providers: To deliver your athletic shoes, outerwear, or hunting gear
  • Service Providers: For website hosting, analytics, and marketing (with strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal data to third parties.

4. Data Storage & Security

Your security is our priority:

  • All transactions use 256-bit SSL encryption
  • Payment details are processed through PCI-DSS compliant gateways
  • We store data on secure servers and retain it only as long as necessary
  • Regular security audits protect against unauthorized access

5. Your Rights

As our valued customer, you have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent (where applicable)
  • Lodge complaints with data protection authorities

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences (e.g., product categories like Athletic or Hunting)
  • Analyze site traffic to improve our offerings
  • Enable shopping cart functionality
  • Provide relevant ads (with your consent)

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our products and services are not directed at children under 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be communicated through our website or email.

10. Contact Us

For privacy-related questions or concerns:

Hoka Store by Trav’s Outfitter
2626 Pyramid Valley Road
Wellman, US 52356
Email: [email protected]